Hello dear support team,
We are using the Newspaper theme for our website. Sometimes the website turns blank and there would be only the title and tagline of the site and nothing more. The website is http://www.Hoyat.News. Then, I usually log in – where I can see the theme and website properly – and click on customize the homepage and save it – without bringing any changes. How could I avoid this issue?
Regards,
Hello!
I’ve checked your website, and it seems to work correctly.
Make sure your server is strong enough. Check all these requirements for the theme here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
I have attached an image for your reference:
Hello!
I see the website looks like this: https://app.screencast.com/VpMX4t3uqw0e8
It could be a cache plugin issue if you see only the logo like that. Please deactivate all the cache tools that you use and try again.
Thank you!
Dear Bettina,
Thank you for your reply. The issue is that the site turns blank sometimes. When I edit the front page, it fixes. My problem is how to avoid it.
Best Regards,
Hello!
I understand, and I’ve already replied to you above. Take care of which plugins you use, and ensure you have completed all the theme requirements.
Thank you!
