Hello,
I am facing multiple critical errors on the Infonewss website, severely affecting its stability and performance. The main issues detected include database failures and fatal errors in the theme and essential plugins.
1. Database Connection Error
The website is reaching 500 simultaneous database connections, which are not being properly closed. As a result, the server runs out of resources, leading to error messages such as:
“Error establishing a database connection”
“Too many connections”
This issue is making the site frequently inaccessible and causing downtime. It could be caused by a plugin that is not handling database connections properly or by a connection leak in the code.
2. Fatal Error in the TagDiv Composer Plugin
WordPress has detected a fatal error in the TagDiv Composer plugin, preventing the website from functioning correctly. The error occurs in the common.php file, line 37, with the following message:
Uncaught Error: Failed opening required ‘td_metabox_generator.php’ (include_path=’.:/opt/alt/php82/usr/share/php:/usr/share/php’) in common.php:37
This error indicates that the plugin is unable to load a required file, causing failures in the admin interface and content rendering. This could be due to a corrupted plugin installation, incorrect file permissions, or compatibility issues with WordPress and PHP versions.
3. Impact on the Website and Required Actions
The website goes offline intermittently due to excessive open connections and the plugin error.
The WordPress admin panel is unstable, making it difficult to apply manual fixes.
The TagDiv Composer error prevents editing and updating pages and posts, directly affecting content management.
4. Requested Actions
I need immediate support to:
Identify and fix the cause of the excessive database connections to prevent further downtime.
Analyze the TagDiv Composer error and apply necessary fixes to ensure the plugin functions properly.
Review possible conflicts between the Newspaper theme and active plugins, as the issue may be related to incompatibilities.
I am looking forward to an urgent response, as these errors are affecting both user experience and the operation of the news portal.
Best regards,
Humberto Júnior
Infonewss
Hello!
Did you check any of these possible causes? Try to change the PHP version and make sure you meet all these theme requirements: https://forum.tagdiv.com/requirements-for-newspaper/
Please address this issue with your host; they may also guide you.
Let me know the results!
Thank you!
