Getting error in homepage

Posted in: Newspaper
Post count: 19

I’m getting this error messages in the homescreen. Please help urgently

Screenshot : https://prnt.sc/zTFv6bNiu2Yz

Post count: 21065

Hello!

Go to the Newspaper -> Plugins and make sure the tagdiv plugins are installed and active.

Thank you!

Post count: 19

I activated the tag div plugin and the issue was solved but today again the plugin got deactivated again and the issue came again. I reactivated and the issue is fixed. Not sure why it coming again and again.

Also My media is getting spammed by these : https://prnt.sc/SyfAexEURytZ

How to fix it ?

Post count: 21065

Hello!

Those icons are from the Newsletter plugin. You can deactivate it if you do not use it.
Check and follow this thread: https://forum.tagdiv.com/topic/tagdiv-composer-keeps-deactivating/

I hope that helps you!

Thank you!

Post count: 19

The link to the thread that you mentioned is not clear please let me know how to stop tag div from getting disabled again and again

Post count: 21065

Hello!

Normally, the plugins should remain installed and active. Our plugins are not set up to deactivate themselves. Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
Delete the plugin and re-install it again: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Follow these threads: https://forum.tagdiv.com/topic/tagdiv-plugins-automatically-deactivate/ -> https://forum.tagdiv.com/topic/tagdiv-cloud-library-auto-deactivated-a-few-minutes-after-i-activated-it/

I hope that helps you!

Thank you!

Post count: 19

for far i have reactivated the plugin 6 times and it keeps getting deactivated. I tried to follow the steps you mentioned but its of no help. I want someone from newspaper dev to see and fix the flaw. My site keeps breaking because of your theme

Post count: 21065

Hello!

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you

Thank you!

Post count: 19

Sent

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