I just tried updating to the latest version (which I have done many times previously without issue) and after being stuck on the maintenance page for some time I am now unable to complete.
tagDiv Composer is showing as “not installed” and
tagDiv Cloud Library as “inactive”
I have tried updating/installing them numerous times but keeps showing as “failed”
Both on the Fast Start page and directly on the Plugins page.
Current version is showing as 12.6.9
Please assist
Thanks
Hello!
Check and follow this thread: https://forum.tagdiv.com/topic/tagdiv-composer-keeps-deactivating/
Try to deactivate all the extra plugins you are using and try again. Check the theme requirements here: https://forum.tagdiv.com/requirements-for-newspaper/
I hope that helps you!
Thank you!
My tagDiv Composer does not keep deactivating as in the link you gave me. It won’t activate at all after an attempted theme update.
I have been using your theme for many years so I think I should have the theme requirements pretty well covered – as was your 2nd suggestion.
Can you please look at my actual issue and suggest real help. Been running this site for years but still not a tech expert of your/wordpress software.
What has happened to the Newspaper Time Machine option to let me go back to the previous version?
Hello!
We would like to investigate your issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
Thank you!
