Thumbnail on video in mobile

Posted in: Newspaper
Post count: 19

Hello,

How can I show a thumbnail for a video on mobile? Please refer to this article: https://www.slavicsac.com/2025/06/30/state-department-religion/

Also, when I upload a video through WP admin and paste the link into the Featured Video field, it doesn’t appear on the site. I’ve tried different formats—no luck. Please help. Thanks!

Post count: 35449

Hi,

To create a thumb for a video you’ll need to use a cache plugin that provide this optimization, for example WP Rocket.

I think that you want to set a video as featured video, for this, please make sure that this is set as in our guide https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Post count: 19

I just renewed support for 6 months.

I have two questions:

How do I properly add a video to the featured video block on articles? The video, that I uploaded into my server, not third party like youtube. I followed your instructions, but I’m still seeing the message “Your browser does not support the video tag” on mobile in all browsers:

Article: https://www.slavicsac.com/2025/05/21/skyline-cdl-school/

Also, how can I add a thumbnail to the featured video itself? It showing white screen instead of thumb.

Post count: 19

Also, when uploading relatively small video file (up to 200MB) constantly getting error: Rob-Minasyan-Left-DONE-web.mp4 Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page.

My maximum upload file size is 2 GB. All .ini, .htaccess, and server file settings have been updated to allow the maximum upload. Pls refer: https://imgur.com/a/lgWRXqS

Post count: 35449

Hi,
to have an article that is using a featured video that is set locally make sure that you set the article format on video https://i.imgur.com/iljRQYz.png then the video link in this place – https://i.imgur.com/MJhPSbS.png If is a a stored video the featured image needs to be set manually, if is a social link like youtube, then the thumb from the video will be display.

The upload problem usually means your server is timing out or blocking the upload (your host can help you with this).
Check these fast:
– Make sure post_max_size > upload_max_filesize in php.ini.
– If you use NGINX, add: client_max_body_size 512M;
– Temporarily disable security plugins (Wordfence, ModSecurity).
– Use FTP to upload to /wp-content/uploads/ if stuck.

If still broken: Check your server’s error logs there’s likely a timeout or security rule blocking it.

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