Hello,
I purchased the Newspaper theme today and installed it successfully. However, whenever I try to edit a page with the tagDiv Composer (by clicking the “Edit with tagDiv” button), I get the following error message:
ERROR
Error at zones: 6(models): 0(dom). The model does not match the content.
Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z).
Because of this, I’m unable to edit any page.
Could you please help me fix this issue?
Thank you in advance.
Hello,
The zones refer to the header/content/footer zone.
Most of the time, the problem is from a shortcode that is not compatible with our theme; therefore, after you set it with tagDiv Composer and save the page, the next time you try to edit it, you’ll get that error. The simplest and fastest way to resolve it is to use a page/template revision – https://wordpress.com/support/page-post-revisions/
Also, please check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, you can send us an email at contact@tagdiv.com and provide wp-admin login, as well as cPanel and credentials. We will take a look. Include a link to this topic in the email.
Thank you!
