Hi Everyone,
I have a big problem with mobile my mobile theme on site https://gamepress.cz/
I created my own mobile site design, but it doesn’t load, interestingly, I have another site https://mobilepress.cz/ created that works exactly as set up. Both are on the same hosting and with the same plan. Both also have the same plugins and settings.
Can you advise what is wrong and why the site is not displaying as it should?
I am attaching images with descriptions below.
Hello,
If you’re using the tagDiv mobile theme plugin, please disable it. This will allow the responsive theme version to be used, and everything from the desktop version will appear on the mobile version.
If you’re using the mobile theme page https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ , please clear all cache and disable the cache plugin. After doing so, check if the mobile page is being used. If it is, you’ll need to adjust the cache settings to allow a separate cache for the mobile version.
Thank you!
Hi
Thank You for fast reply.
Yes, I use a separate mobile template that I created in Composer.
However, after clearing the Cache, the page I created is still not displayed, but a default one.
I don’t know what to set in the cache so that this doesn’t happen, because none of the options work.
As I said, it’s interesting that on the second website, where I have everything set up the same, the mobile version runs fine.
I don’t know if something can’t be dropped in the database. But I don’t really understand it.
I too are having the same issue.
I have cleared cache turned off mobile plugin.
Mobile comes up with blog posts of sports.
Hi,
Here are the three available solutions for the mobile version:
1. Responsive Desktop Version – The default responsive layout that adjusts to mobile screens.
2.Mobile Page/Template – A custom mobile layout that can be created using the tagDiv Composer.
3. tagDiv Mobile Theme Plugin – A separate mobile theme that provides a dedicated mobile experience.
Note: When the tagDiv Mobile Theme Plugin is activated, it takes priority and will be displayed on mobile devices. If it’s not active, the system will check for a mobile page/template built with tagDiv Composer. If neither of these is in use, the responsive desktop version will be shown by default.
Related to the cache, please check in the cache plugin documentation if this supports mobile cache.
HI,
I know about all three of these solutions. I want to use the Mobile Page/Template, which I have set up and is also listed on the homepage as its mobile version, but despite all this, the Default Responsive Desktop Version is automatically loaded.
That’s why I’m asking if you have any idea where the error could be. I set up the cache, completely removed it and replaced the plugin, but the result is still the same.
I’m happy to provide admin access.
Thank You
Hi,
If it is possible to provide access to the webistem, then please contact us via email at contact@tagdiv.com, provide wp-admin access and we’ll check it as soon as possible.
Thank you!
