Page blank

Posted in: Newspaper
Post count: 37

Hi,
I have a blank page on my homepage since uptade with Newspaper V6.
http://www.parolesdefoot.com

Thanks for your help

Post count: 260

@yannc04 Enter vía FTP, go to wp-content/themes/newspaper/ and rename newspaper folder (example: newspaper2).

Refresh http://www.parolesdefoot.com/wp-admin/ enter and go to themes, delate newspaper and reupload.

Post count: 9544
Post count: 37

Thanks, but don’t work 🙁

Post count: 5

If you work with a child theme, you have to update these files too. I had a similar issue with fully blank pages.

Post count: 37

Hi,
Thanks but I don’t work with the child theme.

Post count: 37

I reinstalled properly the theme after removing all of the old, and even after that, I still have a blank page. When I put out the theme 4, that work, anyway. When I take it off and I put new, it no longer works. So what is the problem?

Post count: 7909

Hi,

Please revert to the version 4 of the theme, disable all your plugins, update using the guide provided in the documentation – https://forum.tagdiv.com/how-to-update-the-theme-2/ then update the theme plugins and try only with Visual Composer active(leave all plugins deactivated) and see if it works. Let me know how it goes!

Thanks!

Post count: 37

Thanks Alin,

But always the same things, dont’work, always blank page on my website 🙁

But with the V4, it’s ok, I find my site with nothing to touch, everything is in place.

Post count: 7909

Hi,

You can send us a mail at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this topic so we can know who you are. Please make a full backup of your current installation.
We will answer as soon as possible, but it may take a while.

Thanks!

Post count: 37

what could block my wordpress install that prevents the display of the site since the V6 Which side should I watch? Because there, I tried again after deletion via ftp all themes, all plugins and as soon as I put the V6, I have a blank page

Thanks

Post count: 780

Hi,

please send us your server error log to contact@tagdiv.com .

If you want we can download the log our self if you send us ftp login credentials and also wp-admin access.

Post count: 37

Hi Radu,

Done there are two days via mail to support. And i’m waiting for your support

Thanks
Yann

  • This reply was modified 11 years by yannc04.
Post count: 37

Hi,
Will I would be notified when you will work on my site?

Thanks

Post count: 37

All the themes works with my wordpress installation, same Newspaper V4, but Newspaper V6 don’t work 🙁 Blank page

Post count: 7909

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