Social counter plugin problem

Posted in: Newspaper
Post count: 11
paulevo
#57931
Jul 5, 2015 at 6:29 pm

Hi there,

I’m having problems with the social counter plugin
My site: http://www.theengineeringmindset.com

My youtube channel id: UCk0fGHsCEzGig-rSzkfCjMw
Social counter plugin: latest v2.7

the social counter is adding “/user/” at the end of “http://www.youtube.com” so when I add “channel/UCk0fGHsCEzGig-rSzkfCjMw” into the counter settings, it takes me to
“https://www.youtube.com/user/channel/UCk0fGHsCEzGig-rSzkfCjMw” which isn’t my channel, my channel is “https://www.youtube.com/channel/UCk0fGHsCEzGig-rSzkfCjMw” which is exactly the same url except without the /user/.

Screenshot:
http://www.screencast.com/t/2bcJX9fgTj

Post count: 6600
Lucian
#58153
Jul 6, 2015 at 5:46 pm

Hi,

I see you sue theme version 4.6.1 which has and uses an older version of the social counter plugin, within the latest theme version which is 4.6.2 you can add a channel or a user: http://screencast.com/t/BWVmMNYG5N so you either update the theme to the latest version and use the included social counter plugin (use this guide to update the theme and follow carefully the instructions provided there: https://forum.tagdiv.com/how-to-update-the-theme-2/ ) or you can try to change the social plugin like this: http://screencast.com/t/E3u1Xc6SPM

Thanks

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.