HELP Update to 4.6.2 went very wrong FATAL ERROR

Posted in: Newspaper
Post count: 11

I was having problems with my social counter because I was running v4.6.1, so I tried to update to 4.6.2 but I killed my site.

First I tried to update via the envato wordpress toolkit, it installed and I entered my username and API but it would just display an error message and I couldn’t progress to the update page.

So instead I followed the tutorial and switched to another theme while I downloaded, installed and activated the new 4.6.2 Newspaper.zip. This installed but now a message appeared on each page warning that social counter had to be updated, I tried to but it still wouldn’t go away.
I then switched to another theme, delted VB, Social counter and slider and reinstalled and activated 4.6.2 which stopped the warning message, but now no images were displaying on the site and the front page was displaying in just VB code.
I decided to uninstall 4.6.2 theme and reinstall the original 4.6.1 newspaper.zip but this killed my site completely.

http://www.theengineeringmindset.com
It has a fatal error, I can’t login or anything. Is it possible to recover (Didn’t backup do doubt it) or would it be better to just delete everything and start again?

Post count: 9544

Try this via FTP:

a) delete all themes from theme folder except the last 3 ‘twenty’ themes that come with WordPress — WP will default to a stock theme if no other theme installed

b) rename the plugin folder to xplugin

c) login to your WP admin; then go to themes and change theme to twenty-fourteen; this resets the transient setting trying to load old themes

d) then rename plugins folder back

Post count: 6600

Hi paulevo,

To get access to your site’s admin follow Chris’s steps.

Why wont you update to the latest version instead of 4.6.2 version? You just need to download it and update using the instruction provided below.
Updating the theme right shouldn’t cause you any issues so you can try to update the theme based on this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ backup your current install, run the import settings script, update plugins and check the result. You can always get back to the previous working theme version if something goes wrong as long as you backup it but doing the update as instructed the theme should work fine.
You should also consider into the process at the following aspects:

– backup your current theme/WordPress/database: https://codex.wordpress.org/WordPress_Backups
– setup a maintenance mode (if your site is live) and you can use a plugin for that.
– empty all caches/purge files if you also use CDN host then disable any services of this type until you switch to the new theme
– disable all plugins
– install the theme then install the required plugins
– switch back the rest of the plugins and start other services

Let us know how it goes!

Thanks

Post count: 11

Great success! Thank you both for your help.
A few small changes have occurred but easily to fix.
I don’t have any logos appearing on the social counter, any ideas?
http://www.theengineeringmindset.com

Post count: 6600

Hi,

I can see them fine: http://screencast.com/t/ET7Wp5VbN so I guess you’ve managed to solve it or you just need to empty browser’s cache: https://kb.iu.edu/d/ahic

Thanks

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