Site not working after update

Posted in: Newspaper
Post count: 23

Hi,

I just updated the theme and now my site isn’t working anymore. https://forum.tagdiv.com/
Do you know what might have gone wrong and how to fix it?

Thank you,
Liesbeth

Post count: 23
Post count: 7909

Hi,

Please make sure that you do a clean update like is recommended in this guide – https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update the theme’s plugins that you can find them in /plugins folder from package downloaded from themeforest. Newspaper 6 should be regarded as a new theme, that’s why we recommend to make a clean install(FTP should work fine) and make sure that no files from old version will remain there. As you can see on your site – http://screencast.com/t/i0f9rupEtG1s Please note that in version 6 any customization(to the theme files, custom css) from old version will not work and you will have to re-add them. In the “how to update” guide is specified that you will have to run the script that will import from database your settings, will change the shortcodes. Unfortunately you will have to re-add your widgets in the sidebars as some of them may not be imported or don’t exist anymore, also they will become inactive.

Hope this helps!

Post count: 23

I resorted the back-up and I’ll update the theme again. Thank you!!

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