Hi all,
My website’s homepage have display problems on mobile devices. The posts are responsive but the homepage is shunted to the left.
Please see these pictures for the display issue:
It works fine for tablets with big screens, but doesn’t work so well for smartphones…
Has anyone ever had this problem before? How can I fix this?
Thanks everyone!
Hi,
Please make sure that you test your site without using any extra plugins besides theme’s VC plugin, empty all caches then test this again. Let us know how it goes and if you still get this please let us know and also provide your site’s url so we can inspect this.
Thanks
Hi Lucian
I’ve disabled all plugins except VC, emptied the cache, but the issue still persists. So I guess this isn’t a plugin issue? For now I’ve enabled all the plugins.
Here’s the link to see the issue: http://mobt.me/5dyT
My website is http://www.dailyenglish.in.th
Thanks
Ken
Hi,
It happens due to this css: http://screencast.com/t/YriEVUjA
I see you use Visual Composer plugin version 4.4.2 so please make sure that you remove it and install the latest version that came within theme’s files in the /plugins folder: http://screencast.com/t/fWFSbhCsyJ3V
Make sure that you use version 4.5.3 then test again.
Thanks
Ah! Fixed, finally, having the same problem and unsure what’s causing it.
I had an Envato Toolkit updating theme and didn’t see any updates on the plugins. Didn’t know we need to re-download everything again + re-upload and re-update the other plugins that come with the theme manually
Cheers
Hi Lucian
I’ve just downloaded the latest versions of this theme and VC plugin (4.6.2)
Updated everything but the homepage is still not aligning properly…
Is there anything else I could do to make this right?
Thanks
Hi,
Please check this also with the main theme and see if you still have this issue. If your page is displayed fine on mobile, please make sure that you update the child theme, as if the old version is used you may have some issues like this. I have checked your site and in page source appears 4.3 version of child theme, so please update it, you can find it in the /code folder from theme files that you download from themeforest – https://forum.tagdiv.com/whats-included/
Also here is the new child theme documentation – https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thanks!
Hey Alin,
I’ve updated the child theme, cleared cache, and it worked like a charm.
Seriously you guys rock!! Thanks for the super awesome support!!
Ken
