Problem after Updating

Posted in: Newspaper
Post count: 2
jonnexen
#65053
Aug 21, 2015 at 10:08 am

Hi,

I want to update my theme from 4.6.3 to the latest version. After updating Newspaper directory via FTP I got white page and this in error.log:

[Fri Aug 21 08:55:58 2015] [error] [client IP] FastCGI: server “/var/www/php-fpm/user/domain.com/fpm.external” stderr: PHP message: PHP Fatal error: Class ‘td_block_widget’ not found in /var/customers/webs/user/domain.com/wp-content/themes/Newspaper/includes/widgets/td_page_builder_widgets.php on line 3

Any idea why? Visual Composer was updatet also to latest version before updating theme.

Post count: 6535
Andrei L.
#65104
Aug 21, 2015 at 3:43 pm

Hi

Seams that a theme’s class it’s missing, so you can try to re-upload the theme, (delete the old install) and make sure that all files are uploaded, here it’s an update guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also deactivate all plugins clear the cache purge cdn files if you’re using and test again.
If the problem persist please send an email at contact@tagdiv.com with your site’s login details and we will inspect this issue, also include a link to this topic.

Thanks!

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