Hello,
I tried updating from Newspaper 4 to the new one automatically via the web rootkit, it worked then website was messed up with errors like “boost” & “tagdiv counter”
I downloaded the backup theme and installed and activated as new theme, now website is blank.
Please help me this is my source of livelihood. đ
What info do you need to help fix this?
Hi,
Newspaper 6 is practically a new theme, the whole code was rewritten so you have do a clean update and make sure that no old files remain, check this guide(try FTP method or wordpress) – https://forum.tagdiv.com/how-to-update-the-theme-2/ also please disable all your plugins and always make a full backup of your site.
After you update the theme, please run the script, like it is specified in the documentation(it will import old settings, rename the shortcodes..) and update also the theme’s plugins.
Please note that the old custom modifications to the files or custom css will not work, you will have to adjust and re-add them. Unfortunately you have to re-add the widgets to your sidebars(the custom sidebars will be imported â you don’t have to create them again) as they will become inactive or doesn’t exist in version 6.
Let me know how it goes!
Thanks!
Please I totally do not know how to do these things, I can even access my website its blank. http://olodonation.com please can i email details and have you help? I’m totally lost right now been up 26hrs waiting for a fix for this. I’d really appreciate your help
Hi,
I see that you also email us please provide wp-admin and ftp access so we can take a look.
Please make sure you have made a full backup.
Thanks!
I have done a full backup via cpanel, that shoud be it right?
i have mailed wp & cpanel details
Replied via email!
