Social Counter

Hi,

I see that you use old version, please upgrade to the latest version of the theme using this guide – https://forum.tagdiv.com/how-to-update-the-theme-2/ and update also the plugins provided with the theme(Visual Composer, Social Counter..).
If you use an older version that 4, I recommend to do a clean install and recreate your homepage and check all the new theme features, blocks, modules. Please note that the Newspaper6 is practically a new theme, the whole code was rewritten, so old files customization or custom css will not works and you need to adjust it.
The latest version was tested and works with version 6 of the theme, I have also tested your fb id and it works fine – http://screencast.com/t/lJTufe5aC

Thanks!

Hi,

Unfortunately the new version of Social Counter was not tested with old version of the theme. I inspected your site and I saw that you don’t have even the version 4 of the theme, you use version 3. The plugin was updated for many times from that version and we always use the latest version of the theme to recreate client’s issues on our side and I cannot provide you a solution.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a look and see if it is possible to adjust the plugin. I can promise you anything as you have an old theme and the plugin was updated many times and now it is different now, but I try my best.
Also paste a link to this topic so we can know who you are and what your issue is.

Thanks!