hey,
hen a user tries to sign up the email dispatch of the password doesnt work. there is no email in the inbox. not even in the spam inbox.
Hi,
The theme use the default wordpress registration that’s why appeared this issue after wordpress update and the function is deprecated.
Please add change this code – http://screencast.com/t/i4C94cvIAr with this – http://pastebin.com/tp9t4yRp
We will fix this in the next theme version.
Thanks!
Hello I have the same problem that dominthehouse, I change the codec on the file td_ajax.php
change IT wp_new_user_notification($user_id, $random_password); for this wp_new_user_notification($user_id, null, ‘both’); but not work , what is the solution for this problem?
Hello,
You can try to disable your plugins because sometimes these can interfere with the process as this topic suggests: https://forum.tagdiv.com/topic/6-5-1-forgot-your-password-is-not-working/
Let us know how it goes.
thank you!
Hello,
Do I have to uninstall the theme from my wordpress dashboard in order to add this line of code or is there somewhere on the wordpress dashboard that I can go to fix this line of code?
Hello,
You will have to access the files via ftp and use a text editor to add the line in the php files. It cannot be done through wordpress. You can update your theme to the latest version as this issue was fixed in the current version.
Thank you!
Hello,
I updated my theme version to 6.6.3 and updated all of my plugins and cleared the cache and the password is still not being sent via email when a new user registers on my site. When I click on “register” the log in box just says “please wait” and nothing happens. What else might I try? Thank you.
Hello,
Please make sure you use the theme registration http://screencast.com/t/vjTvAtZk9es and not the wp default one or a plugin related login. Other plugins could conflict with our widget so try it without plugins. Disable all of them except visual composer and check again.
Let us know how it goes.
Thank you.
Hello,
I disabled all of the plugins except visual composer and am only using the tagdiv log in on the top menu bar and it’s still not working. The links below are screen shots of what happens when I try to register with an email as well as when I try to recover a password. The “please wait” screen just remains and no email is sent to me. What else would you suggest I try? Thank you.
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Also include a link to this topic.
Thank you!
Hello,
I figured out the problem. I had to clear my cookies in my browser and once I did that the log in worked. Thank you for your help.
