Widget In Custom Sidebar For Subcategory After Refreshing Disappear

Posted in: Newspaper
Post count: 23

Hi guys,

I think there is bug in Newspaper theme or I make some kind of mistake.

All plugins are disabled except “WPBakery Visual Composer”, but when I want to put any widget in custom sidebar for subcategory, after refreshing widget disappear.

Here is video

http://screencast.com/t/DyPOfFsTsMNK

How can I fix this?

Thank you!

Post count: 22421

Hello,

You can try to check your system status and see if the options there are within the recommended parameters (they should be green): http://screencast.com/t/ZuwtasWUh
If your values need to be increased you can follow this topic to adjust them: https://forum.tagdiv.com/topic/image-error-and-status/https://forum.tagdiv.com/system-status-parameters-guide/
You can also check if you meet the system requirements for our theme: https://forum.tagdiv.com/requirements-for-newspaper/
You can also try to rename your widgets.The widget area only accepts the basic characters. No symbols or language specific letters. Try to change your titles to just plain text and check if the issue is still there.
You can also try it on a different browser to rule out browser related issues as well.

Let us know how it goes.
Thank you!

Post count: 23

Hi Bogdan, thank you for answer.

“..You can also try to rename your widgets.The widget area only accepts the basic characters….”

Yes, a dash (-) causes problem.

Thank you

  • This reply was modified 10 years by zlobica.
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