Update breaks visual bakery?

Help!

I just updated to the newest newspaper through the envato wordpress toolkit and the site has broken. It appears that possibly visual bakery is broken or css somehow?

http://www.chuckyeager.org

Instead of graphics this is the code I see:

[td_slide_big limit=”4″ sort=”” category_id=”23″ category_ids=”” tag_slug=”” autors_id=”” installed_post_types=”” autoplay=”” offset=””]
[td_block2 category_id=”14″ limit=”4″ custom_title=”LATEST NEWS” ajax_pagination=”next_prev”][td_ad_box spot_id=”custom_ad_1″]
[td_block2 category_id=”3″ limit=”2″ custom_title=”FEATURED”]
[td_block4 category_ids=”18″ limit=”3″ header_color=”#2b2b2b” custom_title=”COCKPIT RECORDINGS” ajax_pagination=”next_prev”]
[td_block2 category_id=”17″ limit=”6″ header_color=”#82b440″ custom_title=”VIDEO” ajax_pagination=”next_prev”]
[td_ad_box][td_block8 category_id=”19″ limit=”3″ custom_title=”ESCAPE & EVADE! DOCUMENTS” show_child_cat=”all” ajax_pagination=”next_prev”]

Here is a screen shot

here is what it should look like

I tried to disable and delete the latest visual bakery plugin but that didnt work and I am stuck with the oldest versio, 4.7.4 and somewhow cant find the newest, so if you can provide a link to that i would appreciate it.]

thank you!!!

EDIT: I was able to update visual composer using the latest theme but the theme is still broken. Thanks.

The envato plugin never works right for me.
Better to update manually via FTP to ensure all the files actually there. 🙂

Thanks, trying that now.

Just uploaded the entire new theme; results are exactly the same…..

Seems like composer is not activated. Like he is not there at all.
Try disabling all plugins, and make sure you have no modifications in functions.php.
Something is wrong with you site. The theme works fine on clean installation of wp.

The only thing that breaks the theme is td-api plugin bringing WSOD.

You should deactivate all plugins except v. composer.

Thanks for the advice, i tried turning off all plugins except WPBakery Visual composer (VErsion 4.8.1).

Still same effect.

I am pretty sure I did not change functions.php….thanks for all suggestions so far.

First try deactivating and activating visual composer. If it do not help then do this:

Install plugin wp-optimize. But first make backup of your website. Then run wp optimize and while optimizing wp with it make sure u clear ‘transient’ options too. That proces should clear all cached db queries and optimize your database. http://prntscr.com/96lcvt

Thanks all. I ran WP-optimize as you specified and there is still no change.

Any other suggestions?

EDIT: What I noticed is when I go into a page to edit it, the element is no longer a visual composer element but now text–the block now assumes its just a text block. I need to figure out how to get them recognized back as com poser elements–at least that is what it appears to be. Note in the screencap below the first block is the original showing it thinks its just text, and the second block is a new, added element I just put in:

Thoughts? BTW, are amny of you folks actual support or just being nice by helping?

Thanks again.

Just nice 🙂

Seems like composer is not responding. Have you tried composers general settings?
See here: http://prntscr.com/96pd6m

Also try this troubleshooting guide: http://wpexplorer-themes.com/total/docs/visual-composer-issues/

• This reply was modified 10 years by kompic.

Hey I am wondering, how did you update visual composer? Did you use the new version from the new theme files?
Like this: http://prntscr.com/96ph59

if not from theme files then it wont work.

Thank you for all your help.
I remove the JS Composer plugin folder and updated to the visual composer plugin you pointed out, flushed the cache and still same problem. I did actually use the same plugin from the theme update package previously.

I also checked the general settings to include posts and pages.

I am at a loss what to do next. I dont want to lose the last half year of work with a fresh install.

I can give you login info if you want to take a look.

thanks again,

Carbonero

Well, seems like critical. I would suggest you to remember exact things that you did before you did an update.
Also write down exact steps on how did update go. This goes for plugins too. The exact procedure. This way you can find out what and where it went wrong.

DO you use cdn? If so make sure to flush cache from there too.

Also I noticed you use wordpress 4.2. Try updating it to 4.3.1 (latest version).

I have also noticed that shortcodes are not working too. This concerns all plugins, which means that all plugins are not activated, or your wordpress instalation and database is corupted.

Your website is very much unoptimized, gzip is not even used. Bad condition overall. 🙁

• This reply was modified 10 years by kompic.
• This reply was modified 10 years by kompic.
• This reply was modified 10 years by kompic.

Thank you matjia,

I simply used envato wordpress updater plugin which clearly somehow did not work,

–I am running 4.3.1, and plugins are activated.not sure why you think I am on 4.2? Again, I have no idea what happened but I wouldnt be surprised if the database is corrupted.

Concerning the non-optimization, I know enough to be moderately competent but I am by no means a programmer. Any advice is appreciated.

thanks all

Hm… do you or did you use any cache plugin?
There are times when even after deactivating and deleting cache plugin, it leaves the cache folder somwhere with some sort of advanced configuration. You can usually find this files in ‘wp content’ folder.

For example I use wp rocket for caching. When I do migrations from local instalation to hosting or viceversa the wp rocket files are always there and need to be deleted completly.
Maybe this is the case with you too. Maybe there is somewhere cached version of your website being served instead of fresh ones.

Use FTP or file manager to browse trough your website files and check are there some files from caching plugin. If there are, delete them.

————————
Solution no.2

Send email to tagdiv guys with ftp access, admin access, and let them see what is going on.

PS. Check your .htaccess , copy it somewhere, and then delete anything in it but leave this:


# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /test/
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /test/index.php [L]
</IfModule>

# END WordPress


That is there by default, but before you do anything disable all plugins but visual composer.

• This reply was modified 10 years by kompic.

Thanks Matija<

I removed supercache and checked for any other caches, modified the htaccess file and everything is still the same. I am hoping the support guys can come in here so I can give them my login.

contact@tagdiv.com
there send them link to this forum topic and give access to website and ftp.

Bogdan,

2 emails sent with login info and FTP access. Thanks!

Carbonero

Good Morning, I am just checking in as I have not heard for over a week. I am hoping you can still address my issue as the site is still broken and I need your help. emails were sent with login and password, ftp etc.

thank you.