Dear Support-Team
We can not understand why on some pages on our homepage the sidebar is not being displayed, even though we have everything set up correctly in the backeneditor. Here an example:
http://testumgebungneu.radiouahid.fm/events/little-ummah-time/
Do you know what the cause of this problem might be?
Best regards,
Radio Uahid Team
Hi
I’ve checked the link provided as example and noticed that this is a custom post type which most likely it’s generated by one of your installed plugins Our theme have implementation for custom post types and the sidebar should be displayed fine. This issue could be caused by the widgets tile. You need to use just standard letters on the titles. Any other symbol such as !, @, #, $, or – , _ or language specific characters, will cause the sidebar and the widget area to remove widgets and sidebars.
Also try to deactivate all plugins except Visual Composer and the one which generate the current post type, clear all caches and test again.
Hope this help.
Thanks!
Hi
None of the steps you named helped to solve the problem.
We implemented all of them without success.
Do you have another suggestion?
Best regards,
Hello,
Please check one more thing. Make sure you have widgets placed in the sidebar you are trying to display. Try to create a new sidebar from the widgets area and set it to the post. If it still will not work, then try another thing. Please install the td_books plugin: https://forum.tagdiv.com/custom-post-type-support/. This will install a CTP named books. Try to create a new book and set a sidebar to it. If the sidebar works on a book post, then you will know that the plugin you use is not compatible with our sidebar. In this case you will have to use another event plugin.
Thank you!
Hi Bogdan
It worked at least partially. Now the sidebar is being displayed but not in line with the main content. You can see it by clicking on the following link:
http://testumgebungneu.radiouahid.fm/sendungen/little-ummah-time/
Do you have an idea what is causing this disruption?
Best regards,
Radio Uahid
Hello,
The page elements do not come from the theme but rather the plugin. It seems they have a fixed width that surpasses the main container width.
You can use this css to adjust the sizes of the elements:
.tt_event_page_left{
width:68%!important
}
.tt_event_page_right{
width:30%;
padding-left:10px!important
}
But keep in mind that this layout needs adjustments with responsiveness and that falls beyond what support can offer you.
Thank you!
