4.6.3 => 6.6 upgrade problems

Posted in: Newspaper
Post count: 9

Hello,

I’ve tried to update theme from 4.6.3 to 6.6 on one of my sites, and (due to my stupidity, most probably) run into a set of problems:
– new theme doesn’t appear to be activated;
– there’s no “import settings” link anywhere on the panel.

The reason for that is most probably because I’ve tried to live preview it first and played around with settings, so status panel for the new theme shows “theme db version” as 6.6.

I’ve rolled back to the old theme without any trouble, but I still would like to move to the 6.6. What should I do?

Thanks in advance!

Post count: 22421

Hello,
Please make sure you download the latest version of the theme: 6.6.4 and then please follow this guide in order to update your theme properly: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Post count: 9

Thank you! It helped.

The only problem I have right now is that social counter plugin managed to lose all the data, and for some reason shows up strange, but I’ll be able to handle it on my own, I think.

Post count: 22421

Hello,
The social counter has been changed and will require a bit of extra settings than the old version. Please follow this tutorial: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
Please make sure you remove the old version of the social counter and install the one that comes with your download package. (this applies to all plugins that come with the theme)
Thank you!

Post count: 9

Well, unfortunately it still doesn’t show proper FB likes count. I’ve cleaned all the caches and reinstalled it several times already. Using version 3.1 that comes along with 6.6.4 theme package. Any suggestions are welcome.

Post count: 9544

Be sure to setup the FB app ID stuff. That is usual issue.

Post count: 9

I’ve got ID, App ID, Security key and the widget itself managed to get the access token. I’ve cleaned all the caches… nothing. And then, several hours later, everything started to work. 🙁 Too much for my brains. Thank you, everyone!

Consider the issue closed.

Post count: 7909

Glad that finally it works and thanks for letting us know!
It may take a while until the social counter pulls the the fb likes.

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