10.3 Update problem

Posted in: Newspaper
Post count: 1

I have updated the Newspaper theme from 9.6.1 to 10.3. I have to say, what a mess this has been. Just about all the settings were wiped out. Still have my posts and menus but things like logos, footer text all had to be redone. I still have a problem with Nextgen Galley not showing up on any pages. I have checked everything and everything “should” be showing. Same thing is happening with Smart Slider. Nothing shows. Tried adding the code to the templates and nothing. cleared all cache on the site and locally and nothing. Been messing with this for 2 days and no luck. Any ideas?

Post count: 35449

Hi,

Did you made the update according to our documentation using FTP? -> https://tagdiv.com/update-newspaper-theme/
Updating the Core of the tagDiv Themes for Envato WordPress Requirements -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Unfortunately, we did not tested the Nextgen Galley Plugin with our theme, therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins. -> https://forum.tagdiv.com/support-policy-2/
This is our list with tested plugins with our theme -> https://i.imgur.com/x7GBN2T.png

If there is still a problem, please provide a link to your website where I can check this problem.

Let me know the results!
Thank you!

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