Hello friends, how can I make my home page fill the entire width of the screen —->https://imgur.com/a/3xHuL
Thank you
Hello mark will,
Unfortunately, your footer section seems to be broken, sorry! I have inspected your website and I saw that you are using an old version of the theme with the latest version of WordPress and that’s why this problem might occur. -> https://www.screencast.com/t/YGycNuWZ7B Make a full backup to your database and make a new fresh install from scratch via FTP way because this is the surest method in this case. Clear all the caches and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello Catalin, I updated the theme to the latest version via FTP (rename the old theme and uploaded the new version), I deleted the cache but the problem persists
What happened?
Thank You again 🙂
Hello mark will,
You should remove the old version because it’s not recommended to be renamed the old theme folder. It might appear some conflicts.
Thanks for your understanding!
UPDATE: I have deleted the old theme, updated the cache and the problem persists, is it possible to send my wp data to be reviewed please or what should I do?
Thank you very much
Mark
Hi,
Please update the theme according to our documentation from here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Thanks.
Hello friends, I have done the whole process through FTP again, and the problem continues, please your help urgently, ..tell me if you need login credentials please
Regards
Mark
Hello mark will,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your footer section so I will be able to provide a more accurate response.
Thanks.
