The update to 12.6 initiated and incurred an Ajax Error and the website now shows a 500 error.
The only way to get back into admin is to FTP and rename Newspaper to Newspaper777 and get back into Admin. However I cannot try to Activate the theme or roll back.
Hello viscott,
There were a similar situations and the problem was caused by an old php version. Please check the php version you are using and make sure that you have php v8 or 8.1
In case that you already this this and the problem persist, please do a test using only tagDiv plugin and if the problem is still not resolved, then please contact us via email at contact@tagdiv.com, and please provide temporary wp-admin and cPanel/FTP access to investigate and resolve this problem.
Thank you!
PHP Version 7.3.25 is where we are at. I cannot update the PHP on this server at this time.
I sent an email to support.
Hi viscott, if the php version can not be update for the moment then what we can recommend is to revert to Newspaper v12.5.1 until the update to a version php version will be possible.
Thank you!
We ended having to do a complete site restore from a back-up.
This was a very messy update!
how ?
Hi viscott we are sorry that you are facing those problems with this theme update!
Hi tmaghrebt please let us know some more details about the problem you are facing!
