Good morning to you,
I am coming to you because I am currently experiencing three technical problems: ( sorry for my English I use DeepL)
My Website : https://exoportail.com/
1) My logo on the AMP pages is not displayed even though I saved it in the mobile logos. Moreover and it is strange when I move the mouse pointer to the place where should be the Amp Logo I can see that the URL of my site is displayed at the bottom left as shown in this image :
2) I tried to put a background Theme and the same thing in mobile version but it only appears on my browser where I am connected with my wordpress admin account. Indeed when I use another browser or a visitor goes to my site, the background theme is not displayed.
3) My last problem is that all my images are suddenly automatically left aligned and this even old images. I specify that this only affects my browser where I am logged in with my wordpress admin account and that just like concern number 2, visitors are not affected.
Thank you very much in advance for the help you can give me and congratulations again for the theme newspaper 8 which I like very much 🙂
Hi,
From what I can see the website at the moment has functionality issues. There are js errors in inspector console. These seem to affect the header search, all block pagination maybe others as well
– https://www.screencast.com/t/QqquTuHruN
Most issues like this are caused by plugins or code entered in the theme panel, theme files or child theme. Check all of these one at a time.
Deactivate all your plugins except theme plugins as a quick test, temporarily remove codes you entered in the theme panel (ad codes, custom codes, scripts etc). Clear the cache and purge CDN if used. If you use a child theme deactivate it. After each step check if the issue is solved.
1. From what I can see there is a logo set, but the URL to it leads to a 404 page, maybe it does not exist anymore? You could check if that is the case
– https://www.screencast.com/t/4d2QjZEfl
– https://exoportail.com/wp-content/uploads/2018/04/B52C23D441642022E54593A5ED5AAA6F8D7FDF98091A86F380pimgpsh_fullsize_distr.png
2. So you set a background in the theme panel and only you as logged in see this background. I see a background color at the moment
– http://prntscr.com/kaqn9b
3. Users could be receiving a cached version of the website. That would explain the fact that they see a different version of the website. Also check with a different browser while logged in.
Do you use any website optimization or minification plugins? Or image optimization plugins or services?
This kind of plugins or services could be the cause for all the previous mentioned issues. Temporarily deactivate them all if you do. Check if this solves the problems.
Thanks
Thank you very much for your quick answers.
I will try different tests that you have just offered me in the coming days. I’ll come and give you feedback once it’s done.
Thank you again.
