404 error when trying to save a page using TagDiv Composer

Posted in: Newspaper
Post count: 3

Dear team

I have a problem with saving a page using the TagDiv Composer. When I open a blank new page in the Composer, do some changes and hit save, the Save button never stops loading. When I check the console, I see the Save button calling the following URL: https://te2.malazachadzka.sk/wp-json/td-composer/save_post?uuid=54536bd1-923b-f9ad-9ed0-f658750eb48a , but the response is a 404 (or 500) with a rest message:
{
"code": "rest_no_route",
"message": "No route was found matching
the URL and request method",
"data":
{
"status": 404
}

}

This is very strange, because calling https://te2.malazachadzka.sk/wp-json/td-composer/ returns a proper reply, listing all methods, including save_post.

I would like to make sure that the Save button works properly before I migrate from Visual Composer to your new shiny great TagDiv composer.

I’m using Newspaper theme version 8.1 with a child theme. Happy to provide a temporary admin account to my site over email if needed.

Many thanks for your help!

Kind regards
Matej

Post count: 20688

Hi,

Please check the theme system status and make modifications to the parameters mentioned in this guide, if necessary
https://forum.tagdiv.com/system-status-parameters-guide/
You could ask your hosting provider to make them for you if needed.
Then deactivate all your plugins except theme plugins included in the package as a test. Create a new page and use the tagDiv composer to edit it. See if it works properly. Please let us know the results.

Thanks

Post count: 3

Hi Simion

thanks for your reply. It took a long time testing but I found out that the problem was caused by an outdated version of the WPML Multilingual CMS plugin. After updating it to a fresher version, the Save button works fine.

I hope this helps others to save time debugging!

Cheers
Matej

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