404 Page no Header loaded

Posted in: Newspaper
Post count: 257

I have downloaded a 404 Cloud template. The header is displayed correctly in tdc >> https://nimb.ws/i8xVjp

But live it looks like this >> https://nimb.ws/jPwNhF

I tested it with different tempaltes, everywhere the same problem.

What is the reason for this?
1.) Is it related to the latest Newspaper update?
2.) How can I fix this error as soon as possible?
3.) I have seen the error only by chance. How can I find out where else the error occurs? Archives, category etc.??

Post count: 21065

Hello!

1. It could be from the latest update, so I recommend you to reinstall the TagDiv Composer plugin and try again.
2. Try to reinstall the plugin, if the problem is still there please start looking for a plugin conflict.
3. Well, this you can find out only when you test your own website and fix the bugs related to your website page.

Thank you!

Post count: 12

I have faced the same problem. Header Menu collapse only at 404 Template in my website. Everything else is fine.

Post count: 24

I have same problem too. 404 Page no Header loaded! Why?

Post count: 24

You can see my 404 page in this link: https://hekimimyanimda.com/tdb_templates/404-template-medicine-pro/

You can see how looking it in real time: https://hekimimyanimda.com/404

I need your help. Because I don’t understand it.

Post count: 21065

Hello @hekimimyanimda!

Please continue the discussion in your own topic: https://forum.tagdiv.com/topic/i-have-a-problem-about-404-page/

Thanks!

Post count: 257

Thank you very much. The problem is solved.
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cahce plugin exists)

Thanks!

Post count: 19

Hi,
I followed all the steps but I still have a problem in the header menu;
in both sites that I manage this problem appears only in the 404 pages (in TD composer this problem does not appear).
The menu does not match the style of the rest of the site (color underlines); I leave you two pages that return the 404 error as an example:
word2invest.com/test
showacademy.it/test

Post count: 21065

Hello!

Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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