Hello,
When i change the template of the 404 and search templates with Theme Panel, the modification works for a few hours but then the theme template reappears. This occurred like 5 times, how can i fix it ?
Thanks !
Hi,
We are currently investigating such an issue, anything more you can provide will be helpful.
Do you use the latest theme version?
Does this happen only with the 404 and search cloud templates?
Are you doing anything specific before they reset or is it completely random?
Have you tried to check if the same happens if only theme plugins are active?
Mention anything else you think would be helpful, so we can try to identify what is causing the issue. Let us know.
Thanks
Hello, the cloud template for 404 page have a bug in theme panel, first I create the page from cloud template, change it on theme panel and save it. but when I change something on theme panel and save it again, 404 cloud page revert back to theme default template
Hi,
@McDohl So it happens right after you make another change in the theme panel and save? What are you changing exactly, or does it not matter?
Yes, it is happen right after I make another change on theme panel and save it, yesterday, I remove my adsense code on header in theme panel and save it. then I refresh the page by clicking theme panel again, and check 404 page revert back to default template.
Thank you for the feedback. We will make some more tests to try and identify why this happens. Sorry again for the inconvenience. If I should have more questions I will post them here.
