500 error with new page

Posted in: Newspaper
Post count: 9

Hello,

i just buy Newspaper theme and i install the plugins and visual composer with
https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/

I have the Version 4.4.4 of visual composer and wordpress 4.2.2

and when i want to create a page i have 500 error. When i desactivated visual composer i can create a new page

I had disable all plugins exept visual composer and i have still the 500 error

Any idea ?

Post count: 9544

1) turn off all plugins except VC
2) increase memory via the wp-config.php to 128MB or more (this is in addition to memory setting for php.ini in your hosting account – you need to do BOTH for WordPress to actually use more than 40MB)
3) be sure to turn off/clear all server caching to debug; turn off mod_pagespeed if using; if using CMS then you need to fully expire old files and refresh new ones.
4) create new page, save it; then EDIT it to add VC features.

Might help!

Post count: 7909

Hi,

Thanks Chris!


@sgracia
Please try Chris steps and see if you still have this issue and let us know!

Thanks!

Post count: 9

Hello yes we found the solution with the host here is the solution in french :

OK vu, il s’agit bien de Mod Security qui bloque la requête. Je viens de modifier sa configuration afin qu’il soit un peu plus permissif

It was Mod security 🙂

ty for all

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