Hello, I’ve been using your Newspaper theme for quite a while. Purchased the theme and whenever I have tagDiv Composer plugin activated, my website is struggling. First the speed is absolutely decreased and I’m often getting different errors. The site is going down and getting this Bad Gateway 502 error too! Here’s a screenshot of the error: https://prnt.sc/5gr4FDWx6v-Q
And yes, I’ve read the requirements, and my site meets them all.
I’ve also updated my .htaccess file as u wrote in the requirements. However, only the speed improves while still getting the same errors way to often.
I need some ASAP assistance because I need my website alive, and if I deactivate the tagDiv Composer plugin the theme is useless because I’m not able to edit it.
MY WEBSITE URL: https://conservativeroof.com/
Hello,
You could contact your hosting provider and ask them to investigate this
Please check those guides
-> -> https://kinsta.com/blog/502-bad-gateway/
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-502-bad-gateway-error-in-wordpress/
-> https://wordpress.stackexchange.com/questions/135960/wordpress-admin-ajax-php-returns-502-bad-gateway
-> https://www.digitalocean.com/community/questions/nginx-returns-upstream-sent-too-big-header-while-reading-response-header-from-upstream
Thank you!
Hosting provider? Are you kidding me? I’m writing here because I discovered what’s causing the issue. It’s your plugin developed by tagDiv. So my hosting provider can’t help me, only your team can? Or did I pay for this stupid theme now and you guys don’t care anymore?
Hello,
The 502 (Bad Gateway) status code indicates that the server while acting as a gateway or proxy, received an invalid response from an inbound server it accessed while attempting to fulfill the request.
Unfortunately, this is not necessarily related to the theme but to the server. Maybe the server does not have the necessary resources.
Did you try to do a test only with tagdiv plugins? To see if the problem persists.
Thank you!
