Hello Team,
For some reason I started experiencing the frequent Service Unavailable. It started yesterday.
I get this message.
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
What can be the reason?
I talked to hosting company. They said that everything is OK. I checks through isup.me. The Site is up. But for some reason every second time I get 503 error.
What is interesting I don’t get any errors when I enter the site via mobile phone. I tried various Notebooks. I cleaned cache on site and pc. Doesn’t help.
I tried to deactivate all plugins, including TagDiv Composer. But it destroyed the main page. I activated Composer and this is one and only active plugin, the main page is OK, but I still have 503 issue.
Debug report
[28-Mar-2019 05:30:59 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home/content/n3pewpnaspod01_data05/47/42456147/html/wp-content/plugins/td-composer/td-multi-purpose/td-multi-purpose.php on line 6915
[28-Mar-2019 05:31:03 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home/content/n3pewpnaspod01_data05/47/42456147/html/wp-content/themes/Newspaper/includes/wp_booster/td_util.php on line 1682
Hi,
Could be caused by low wp-memory, we recommend a value of 256M if possible
– https://tagdiv.com/newspaper-theme-requirements/
Try increasing it if necessary, or contact the hosting provider to do it for you. Then check if the issue is solved. Let me know.
Thanks
Thank you for hint. Will try that.
I noticed very strange pattern. 503 happens only to logged-in users. When I am logged in and I face 503 problem, I refresh my page in another browser, where I am not logged in, and this mystically solves the 503 issue on logged window. For 3-5 minutes though.
Then same again. I have to manipulate with two browsers to add the news to my site 🙂
Any explanation?
From that debug report low memory would be the cause. If the issue remains after increasing it, we could take a look as well. Send us an email at contact@tagdiv.com and provide admin login, also cPanel may be needed. Include a link to this topic in the email. let us know.
these are the current parameters
max_execution_time 300
max_input_vars 5000
SUHOSIN installed false
WP Memory Limit 256 MB/request
Those look alright, so the problem remains? From what I can find the main causes for 503 problems are these – https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/
Since this has happened even with plugins deactivated, plugins are not the cause. Server resources are set properly from what I can see.
Maybe a code entered somewhere is causing it, in the theme panel, child theme if used or theme files. If you entered code try to remove it temporarily, to see if it happens again. Also if possible check the error log, should be a section for it in cPanel.
I am still experiencing the problem. This is insane. To add the news I refresh not logged in browser and then add news in Admin panel.
Can this problem created by Updraftplus? Two days ago I instaled it and tried to back up, it didn’t work.
I deleted it when I faced 503 problem.
——–
Is there any TagDIv pro guy who can come and help?
I would pay $150 to solve this issue.
I mentioned above that we could take a look and help as best we can, please send us an email at contact@tagdiv.com and provide admin login and cPanel if possible.
I am receiving the same error. I’ve never used Newspaper. I got it installed and when I got to the step for installing the plugins via the WordPress interface, everything just stopped working. I can’t even log into the WordPress admin anymore, I get this error:
Fatal error: Allowed memory size of 103809024 bytes exhausted (tried to allocate 786432 bytes) in /nfs/c07/h03/mnt/102529/domains/tallahasseefoodies.com/html/wp-content/plugins/td-composer/td-multi-purpose/td-multi-purpose.php on line 10427
The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.
Also, my main page now has this error:
Fatal error: Allowed memory size of 103809024 bytes exhausted (tried to allocate 196608 bytes) in /nfs/c07/h03/mnt/102529/domains/tallahasseefoodies.com/html/wp-content/plugins/td-composer/includes/tdc_map.php on line 1250.
My hosting company is saying I can’t use your theme. Here are my php.ini settings:
; Rename this file to php.ini and uncomment or add directives.
; For a complete list of valid directives, visit:
; http://us2.php.net/manual/en/ini.php
[PHP]
; We highly recommend that you leave this options enabled
cgi.fix_pathinfo=1
extension=curl.so
; Increase maximum post size
post_max_size = 99M
memory_limit = 99M
upload_max_filesize = 198M
; Increase execution time
;max_execution_time = 300
; pull in EGPCS [Environment, GET, POST, Cookie, Server] variables as globals
;register_globals = true
; For performance reasons, (mt) does not load all of the modules that are available
; into PHP. You may uncomment any one of the following “extension” lines to enable
; the desired module
; Salblotron XSLT
;extension=xslt.so
; save in local tmp
session.save_path=/home/102529/data/tmp
hi, me too having same problem and I have 512mb
same 503 error this is my site : themaghrebtimes.com
please advice , this is since last update of the theme that I made yesterday !
Hi,
@JKLFab In most cases 256M set for wp-memory would be alright, for most websites. Having many plugins or plugins that require many resources, could exhaust even the recommended value.
We recommend the values mentioned in this guide – https://tagdiv.com/newspaper-theme-requirements/ for a proper functionality. If needed try to increase the parameters mentioned in the guide, or contact the hosting provider for assistance.
@tmaghrebt From what I can see the website is working now – http://prntscr.com/nva7ka
Having 512M is more than enough in almost all cases.
Thanks
