after updating my theme 8.8 using Envato plugins the site link says
Fatal error: Call to undefined function wp_rand() in /home4/kosolrama/public_html/wp-content/plugins/mojo-marketplace-wp-plugin/inc/user-experience-tracking.php on line 66
please help me to retrieve my site
Hello kosolrama,
Reading your issue it seems that come from your untested plugin used with the theme -> https://www.screencast.com/t/zgtapgUyTgzN Please remove that plugin and try after to check the results.
Thanks for the message!
when I edit the active plugin php and then re activate plugins. all plugins are Re activated except 1. it is tagdiv multi purpose.
https://www.screencast.com/t/XNOKX7ZobOT
https://www.screencast.com/t/MN5rHpxpr6lI
what I have to do?
update….
after installing cloud templates plugins its seen like this
https://www.screencast.com/t/IKEEPnlk
update….
theme panel changes not working
Hello kosolrama,
Please check your system status section and ensure that your parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if the problem is still there, please try to make a new fresh install to another sub-domain for testing, use only the required plugins and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
they are according to the documentation
https://www.screencast.com/t/nAt2aSfN
– you mean I have to re do the site?
Hello kosolrama,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide there the link to this topic so we can quickly identify you. Please provide a full FTP access so we can access it for more further investigations.
Thanks for your understanding!
requested informations sent… please check.
