Hi team,
So I’ve just done this update – followed your instructions by the book. I used the Envato plugin which I had installed previously so it was a simple click to intall the update another click to install the plugins. It seemed too easy. So the site layout is now broken. Please see attached. What have I missed here? And now how do I fix it. Update was rolled back so you can see my actual website here: https://wnihp.com.au/
How do I upload a screenshot so you can see it broken?
I used the templates and modified them if that helps you diagnose.
Thanks
Hello !
We are sorry for your inconvenience !
It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/
Thank you !
