1. My social counter isn’t working (brand new install–yesterday, so the versions should be up to date). When clicking on the Facebook and Youtube banners I am taken to the correct page. Here’s a link: http://www.ohiovarsity.com/
2. My videos page is no longer displaying correctly. There is a lot of white space under the featured video and the start of the video gallery: http://www.ohiovarsity.com/videos/
3. I can’t get Amazon ads to appear. I used the below code and inserted my Amazon code in the middle:
<div class=”td-all-devices”>
<!– Your NON AdSense code here – this ad will show on all devices –>
</div>
Thanks…love the template.
Hello share24,
1)Your Facebook account seems to be private or unavailable. Please try to change the FB ID to another one, clear all the caches and check the results.
2)I have inspected your source page and I saw that you have such unknown classes and some CSS code which does not come from our theme -> https://www.screencast.com/t/BxF1q8XHr Most likely, all of these comes from your untested plugins used by you. We recommend removing all of these, clear all the caches and check the results.
3)Sorry, but Amazon ads has not been tested with our theme and we cannot say for sure if it will work as expected or not.
Thanks for the message!
1. I changed the Facebook ID to another page and it worked but the page I want to use is not working correctly. That page isn’t private so I’m not sure what would cause the problem. Also, you didn’t address the YouTube issue. Same problem…the fan count shows as 0 but if you click on the banner it takes you to the correct page.
2. I’ll check out the code.
3. Thanks.
New issue…it doesn’t appear my Google Analytics code is working. It shows I had zero visitors yesterday, which is incorrect.
Here’s a screenshot of my settings in the Theme Panel:
Hello share24,
Do you have updated the theme with the plugins which come bundled with the theme? Do this, clear all the caches and check the results. If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin), CPanel access so we can take a closer look at your setup page. Provide there the link to this conversation so we can quickly identify you.
Thanks for the message!
