A critical error has occurred on your website.

Posted in: Newsmag
Post count: 66

Hi there,

When I create or change every page through WordPress appears an error page:
“A critical error has occurred on your website.”
What could be the problem?

I can’t register the WPBakery yet. Is it possible that this problem is caused by a conflict between the WPBakery and WordPress?

Best regards

Post count: 35449

Hi,
Usually, then A critical error has occurred on your website appears it can be because of some plugins, here is a guide for this problem https://www.wpfixit.com/wordpress-error-there-has-been-a-critical-error-on-your-website/#:~:text=Once%20the%20plugins%20are%20off,just%20reactivated%2C%20is%20the%20problem.
Also make sure that all theme requirements are set as in our guide https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ this will make the theme work better and prevent possible problems.

The WPBakery Page Builder plugin is and Bundled Plugin in our theme not a standalone plugin ( you do not need a license to use the version that comes with our theme ), please check the envato documentation for those plugins
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
The license provide is only for the theme.

Thank you!

Post count: 66

Hi Calin,
The WPBakery didn’t work and other parts of the theme too. Anyway I follow your suggestion about a potential error and I reinstalled everything, there was a problem between my client FTP and the upload to the database that corrupted some files and generated the problems.

I’m trying to make all the website with every pages and articles full width to fit everything to the borders, the voices in the menu too and the row of the footer too, usually is very fast and easy to do it, but here I can’t find the way.

Could you help me, please?

Thanks for your attention.

Post count: 35449

Hi Oldmagio, unfortunately for the moment the Newsmag theme do not have an option for full width, this is for the moment only foxed.
Thank you for your understanding and sorry for the inconvenience!

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