Update 12.7 broke our website. Here are the issues we encountered:
Users trying to access the site were met with a blank newspaper screen displaying only the site name on a white background. Refreshing the page would fix the issue.
Writers accessing the site panel received a warning that the license was not active.
We ended up rolling back the update and reverting to version 12.6, but I wanted to inform you about this. We’ve never experienced such an issue with any previous update.
Also, I couldn’t find the patch notes detailing the changes in this update anywhere. Just wanted to let you know.
Hello!
We will check these issues and try to fix them as soon as possible.
Thank you for letting us know!
Hello @ppoteau!
To avoid misunderstandings, please provide more information(screenshots/video) about the issue.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Not if I did right, not no change when I save the new content and try to view the change.
Hello!
Yes. There is a problem with the save button in Composer in the latest update of the theme. So, you can revert the update to 12.6.9, so you can save the header or footer template in the Composer.
Thank you!
Hi Bettina, can I update to 12.7 now? Have you made any changes to keep the site from breaking?
Hello!
Yes, the Save button from Composer works now in the latest update. If you have the issue after the update, please deactivate and delete the tagdiv Composer plugin, clear the cache, and install it again.
Thank you!
