Activate Theme with Existing Account

Posted in: Newspaper
Post count: 17
hhrankin4
#271548
Jan 14, 2019 at 11:59 pm

Hi,
I’ve just updated my site from version 7 to version 9. I did the updates and rebuilt the home page with TD Composer on a staging site while my earlier version was live.

Once I completed, I replaced the 7.0 site with the new one. The site works, but the theme still says it is not activated. I placed the envato purchase code in the right place, but the next step it requires from me is to create a new TagDiv support account. I already have this one, and do not want to duplicate this.

However, I can’t complete the activation until I do. Any advice?

Thank you!

  • This topic was modified 7 years by hhrankin4.
Post count: 35449
Calin
#271654
Jan 15, 2019 at 1:18 pm

Hi,

Please try to activate the other theme licenses manually like this
– https://www.screencast.com/t/y9OSLcsc
– https://www.screencast.com/t/KQczECOGCB
The registration data used on the first theme activation, is to be used for that key only. For the others try the manual activation method.

Thanks

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