Activated theme, crashed the site – no longer accessable

Posted in: Newspaper
Post count: 2

Hi,
I had the NewsMag theme active. I tried to switch to the Newspaper theme and activating crashed my site:

Warning: require_once(legacy/Newspaper/functions.php): failed to open stream: No such file or directory in /mysite.com/public_html/wp-content/plugins/td-composer/td-composer.php on line 189

Fatal error: require_once(): Failed opening required ‘legacy/Newspaper/functions.php’ (include_path=’.:/opt/remi/php74/root/usr/share/pear:/opt/remi/php74/root/usr/share/php:/usr/share/pear:/usr/share/php’) in /mysite.com/public_html/wp-content/plugins/td-composer/td-composer.php on line 189

I can no longer access my website at all – this error msg shows everywhere…

Post count: 20688

Hi,

I see the error is displayed everywhere, the website doesn’t function at all, including logging in. The composer must be removed manually, so the website functions again, then the problem must be investigated.

Please send us an email as soon as possible at contact@tagdiv.com
In the email provide access to cPanel, or FTP, or any server/file manager the hosting provides. This will be needed to access the files and remove the composer, and for investigating further.
Also provide admin login for the website, so I can log in once the composer is removed, and test. I will investigate why this is happening. Let me know.

Thank you!

Post count: 2

Hi,
Thanks for your reply.
I uninstalled both tagDiv themes and activated another theme.
Then I uninstalled all tagDiv plugins.

I re-uploaded Newspaper and activated it and it worked perfectly.
Some maybe some kind of conflict with NewsMag theme?

It is resolved now though 🙂

Post count: 20688

Hi,

I believe that what happened there was caused by not deleting the composer plugin provided by the Newsmag theme. The Newspaper theme does use the composer as well, but it is a different version of it.

I was going to delete the composer and install the one provided with the Newspaper theme. I should have suggested you try this, but in case it did not work, I would have continued investigating. However, now that you solved the problem, everything is in order. I see you installed a demo and the website looks and works fine.

Let us know at any time if you need help customizing the demo, or if you have any questions, we will provide assistance.

Thank you!

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