hello,
I have activated my template on my website with license, but after weeks I changed my domain to another one, so the template now tells me that I have activated the template on old domain so the license doesn’t work with new domain!!
what to do? please..
Hi,
I’m sorry but I don’t fully understand what issue you have, please provide screenshots, and video.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello,
You have the theme activated, on two websites.
So, you need to delete the license and remove the theme on the website where you don’t want to use it.
Thank you!
Thank you for you reply,
But I know I have to unassign it from old domain,
But the problem is the theme told me I have to wait 1 month, but The old domain we cancel it!
So it’s too much to wait..
Hello,
Please contact us via email at contact@tagdiv.com and provide the license certificate and my colleagues will try to help you.
Include a link in the email to this topic.
Thank you!
