Ad appears with additional grey box

Hi,

Please note that we answer all the topics on the forum, as soon as possible. After inspecting this issue on your website, it seems that the ad code you are using has 2 images in it’s structure. One with the actual image of the ad, and another image with a width and height of 1px
– https://www.screencast.com/t/uBOp1ATLkm
The theme is setting a width of 100% for both these images, that is why they are displayed like this instead of their normal size.
Please enter this code in Theme panel->Custom Css and it should make the ads display in their initial form, and also center them
– https://www.screencast.com/t/KwbSwqc8q
– https://www.screencast.com/t/j1Kadb2OfL4

.td-a-rec-id-sidebar img,
.td-a-rec-id-content_bottom img {
width: auto;
margin: auto;
}

Thanks

Hi,

First you need to upload a background image of your choosing, then set the ad link in the background ad section. Please follow this guide for detailed information
– https://forum.tagdiv.com/background-ads/

Thanks