Hi,
I have a problem with a jpeg ad banner. It works well, except with Safari Mac and IOS browser, which display a small empty box instead.
What should I do?
Thanks
Hello chauffeur,
Please provide your website URL so I can take a look and I can further inspect the issue.
Thank you for the message!
Hello chauffeur,
Your website is in maintenance, is not live, as you can see -> http://screencast.com/t/Jp7ryTENz and I cannot inspect your site to see what the problem is. Please send us an e-mail at contact@tagdiv.com with your log-in information so we can inspect your page set up. Also, please copy/paste this topic link so we can know who you are and what the issue is.
Thank you for the message!
Hi Catalin,
Yes, the site is in maintenance, but if you type the full URL I’ve provided you with (http://www.chauffeur-vtc-pro.fr/avpm), you’ll be able to access to the whole site as a visitor. If you still need an administratot, please tell me.
Thanks
Hello chauffeur,
I have tested on my side and everything seems to work as expected. This kind of issues may be temporary…and might be caused by conflicting plugins. Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the interference between untested plugins. Our tested plugins are -> http://screencast.com/t/PvHhA1M2T12N
Hope this helps and let us know how it goes!
If you problem is still there after this, please send us an email at contact@tagdiv.com with your log-in credentials and also please provide the link of this topic so we know who are you and what the problem is.
Thank you for the message!
