When upgrading the theme from version 9.8 to the latest version, as well as the plugins that came with the theme, the ad blocks are empty. This happens specifically after the ‘composer’ plugin is updated. If the theme is upgraded and the plugins are old the system works with bugs but ads are displayed.
Hello,
Please let me know in what element you have the ads set.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
The ads are set in Newspaper > Theme Panel > Ads section
After the update the settings and the ad codes are not lost, all is where it is supposed to be, doesn’t seem like there is a need to reimport the settings.
Also, after we downgrade the composer plugin to the older version all ads are displayed, so it seems the issue is a conflict with the theme and the latest version of composer plugin.
Here are screenshots for you to see more details:
https://www.dropbox.com/scl/fi/5betu4v87uxayi5ctjh6d/um-ads.jpg?rlkey=ys7uz0vutguhdc5bubo74pphh&dl=0
https://www.dropbox.com/scl/fi/2xme4pqac9q13qdlr6482/um-ads2.jpg?rlkey=7hab1zl4xefs7pmyhxezyov6t&dl=0
Hi,
This is a very old version of the theme https://i.imgur.com/ChrmkBR.png. Please try to update the theme to the latest, and try to add again the code for ads, and clear the cache.
Thank you!
Here is a screenshot after updating the theme and clearing the cache:
As you can see it has the same options, but we don’t see any ads on the front end.
At the same time if we install the old version of the composer plugin, the ad blocks are displayed on the front end.
Hi kironix, this is interesting, normally there was noting added in the theme update that should be related to ads. We’ll like to do some deep investigations, if you agree, please contact us in privately via email at contact@tagdiv.com and we’ll continue there. It will be need to provide a link to the website, maybe temporary wp-admin access. Also, please include a link of this topic to can identify you.
Thank you!
