Ad Box Settings Won't Save

Posted in: Newspaper
Post count: 11

I have two ads in my sidebar area, placed with RESADS. I’m trying to add a third. I’ve tried duplicating an existing adbox, and changing the selection of Image Ad. I also tried inserting a new adbox. In both cases, I am able to save an image ad for ALL DEVICES using the “insert from URL” option. When I insert the URL from my media library, the proper image displays. I then add the link text for the AD URL. I am able to see the small icon and the ad URL in the left side panel. When I select SAVE, I get confirmation that header, footer and content has saved. However, the new ad does not display, and when I return to the ADBOX panel, all settings are blank again. I’ve double-checked all my RESDADS settings, include shortcode. All seems in order. I’ve been stumped by this for hours now and can’t get it to work. Please help!

Post count: 18283

Hello !

This may be a plugin conflict. You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

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