Ad box shows up twice on mobile devices

Posted in: Newspaper
Post count: 24

Hi,
we are using an ad box with a responsive code from rental cars for a car hire search box. It works fine on the desktop version of our site (www.florida.nu), but not for mobile devices. There the search box shows up double, one right after the other. We only want it once, obviously.

Please tell me why this is and how I can fix it.
Thank you very much,
Mira

Post count: 23312

Hello mira,

I do not exactly understand what you mean, sorry! I have checked your website but I did not find any wrong thing in it, sorry! Provide more details for and such useful screenshots with your problem so I will be able to provide a more accurate response.

Thanks for the message!

Post count: 24

Hi Catalin,

it is the big rental cars search box (where you can find cars to hire). Please compare on this post desktop and mobile:
https://www.florida.nu/fyra-gratisbussar-i-miami-beach/
On the desktop it shows up normal, as it is supposed to look, but if you look at the same post on a mobile phone, this box is there twice, one after another. How can we fix this?

We are using following code in custom ad box 5:
<div id=”rc-connect-container”></div>

<script id=’rc-connect’ src=’https://www.rentalcars.com/partners/integrations/connect/connect.js&#8217; data-container=’rc-connect-container’ data-preflang=’sv’ data-template=’universal’ data-enable-return-checkbox=’true’ data-affiliate-code=’florida_nu’ data-adplat=’floridanu_hittahyrbilen’ data-primary=’67b1e6′ data-button-size=’large’ data-primary-text=’ffffff’ data-hero-image=’15’ data-hide-modules=’suppliers,manage,powered’ data-form-hollow=’false’&fts=’false’&country=’USA – Florida’></script>
Thank you very much!

Post count: 23312

Hello mira,

It seems to be strange what happened on your website, sorry! I have checked to add your code to my website and seems to work as expected and this section does not appear duplicated on mobile devices, sorry! I saw that you are using some ads which can interact with the code and cause a lot of unknown issues. Also, I have inspect3d your page and I saw that you have two iframes which is not correctly loaded. The second one is cut and also, it should not be there -> https://www.screencast.com/t/yWfIlzqfqJ Check the code and the settings, clear all the caches and check the results.

Thanks for the message!

Post count: 24

thanks for the quick answer.
Which ads are you referring to (that can interact with the codes)?
Also: where exactly did you find the two frames that are not correctly loaded?
Thank you very much,
greetings,
Mira

Post count: 23312

Hello mira,

Now, I have checked your website and it seems that your rental cars search are working as expected. I have referred to this.

Thanks for the message!

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