Dear tagdiv team,
We have a header ad on demokracija.si, below the header section. On homepage ad displays fine, on single pages (articles) the ad is stretched. Tried limiting the element on Image tab, but then it doesn’t display. The ad image is 970×250.
https://app.screencast.com/r8KMCNNX538LF
https://app.screencast.com/Qrt8EISJV8qvZ
Second thig: we’ve put the header ad on mobile on the end of the article (single page/article only) just to test it out and it’s not showing.
https://app.screencast.com/FRM4LwuMISBNM
Any help appreciated.
Hello!
Make sure it is not because of this: We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A
Press save and view the results in your frontend. Clear all the cache and check again.
Thank you!
Hello, before the setting was stretch row and 1200px content. I tried default and some other options, but no change. Page is not cached for logged in users, so changes are visible instantly. Any other ideas?
Hello!
Then this issue is with the ad code and not the theme. The image should be loaded as a full HD image.
Thank you!
It’s the same ad code for homepage and single/articles, that’s what intrigues me.
OK, thanks for taking the time.
Hello!
If you like, we can take a look at this and investigate it. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
