add background picture and is not working

Posted in: Newsmag
Post count: 54

Hi,
i have the last update of wordpress and newsmag

I use style 1

i add a picture background in background section and we dont see the picture in the site. I use comet cache, i clear the cache and still see nohting ?

thanks

Post count: 6535

Hi

Try to deactivate all plugins except Visual Composer, clear all caches and test again. Also check the browser console while you’re saving the settings in theme panel. Check if there appear any errors relate with the theme, usually should appear a 403 or 404 error.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Viewing 2 posts - 1 through 2 (of 2 total)
You must be logged in to reply to this topic.