Hello there,
I’m having three problems with the Newspaper theme.
1. Name Element – Ad content does not open.
2 No video is added to the page.
3. No Instagram is not receiving data.
I would appreciate it if you could help me with this.
I wish you good work.
Yours truly,
Hello !
I’m sorry but I don’t quite understand what do you mean with the Name Element ?
Also where are you trying to insert your video ?
Please make sure to insert the Instagram ID properly.
Thank you !
Hello there,
Sorry.
tagDiv Composer! I want to add text in “Custom ad_1” and “Custom_ad_2” field. However, the “Ad Content” section does not open. Also, I don’t want to insert video into text. Also, even though I entered my Instagram ID correctly, it gives an error! (www.erzincannostalji.com)
Thank you so much.
Yours truly,
Hello !
Unfortunately this issue comes from instagram. You will have to contact instagram support and let them know about your issue.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
