"Add to Cart" not working on mobile

Posted in: Newspaper
Post count: 85

Hi good day,

I have Woocommerce (WC) installed and I’ve been testing product, cart and checkout modifications for the last two days. So far I have come across a few decent plugins and I haven’t had to alter the core theme or WC code.

However, now that I’m testing its functionality on mobile (my iPhone 5S so far), I’ve found that “add to cart” isn’t working on the device.

When I tap “add to cart” the page refreshes and but nothing else happens… I remain on the product page, even though I chose the WC setting to redirect to the Cart after adding a product. A brief online search led me to believe that this could be happening due to the different product types, however, both simple and variable products present with this issue.

When I click refresh, I see the message “are you sure you want to submit this form again.” Does this imply that the “add to cart” function was never completed?

Further, I deactivated all plugins except WC and Visual Composer (thinking that maybe a 3rd party plugin was interfering with functionality)… however, the problem persists even with this stripped down version of the site.

Some help would be greatly appreciated. Thanks.
Yuri

Post count: 85

Oh, I forgot to give my site’s info…

URL: http://embracedominica.com/
Simple product sample: http://embracedominica.com/all-products/single-product-sample/
Variable product sample: http://embracedominica.com/all-products/pink-sunset/

Thanks again.
Yuri

Post count: 6535

Hi

I’ve tested you site on iPhone and works fine. Please make sure you deactivate all plugins again, except Visual Composer, clear all caches, and test this again. Make sure you empty the phone’s cache memory, and also you can test this on our demo: http://demo.tagdiv.com/newspaper_tech/shop/ and see how it works.

Let us know know ho it goes.

Thanks!

Post count: 85

Thanks @Andrei L. I clear the Safari browser cache on the phone and it works now.

Cheers.

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