Hello,
Do you, tagdiv, have any plans for a better support coverage? While I understand that you are in a different timezone and can’t be everywhere, it makes it difficult for people like me in (GMT-5). If I arrive in the office in the morning, I reply to the message I received but you are most of the time already off or would not respond after 3pm your timezone. This leads to long support times. I ask a question, next day support response, I reply and have to wait another day.This stretches the timeframe for getting support and having a conversation far too long.
Thank you.
Hello!
We’re sorry about that. We try to help and respond to everyone as soon as possible.
We will take into consideration your query for the future.
Thank you for understanding!
