Admin Editor button is no longer visible

Posted in: Newspaper
Post count: 10

On my computer, I no longer see the Editor Admin button (no longer access to Visual Composer) and some buttons (like Add media) are no longer active.
I have this problem on my computer, in all of my browsers.
I was able to try on another computer and everything is normal …
It must be from an update or setting on my computer (Dell) but I can’t find what it is.
Anyone have an idea or a solution?

Post count: 21065

Hello!

Please make sure you have all updates done.
Try on that pc to delete your cache and start looking for a plugin conflict.
Hope that helps you!

Thank you!

Post count: 10

Hello,
Thank you for your answer but I had already done all this before creating my post …
I really don’t see where this display bug can come from, do you have any idea or have you ever faced this problem?

Post count: 21065

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 10

Hello,
This morning, after starting my computer I realized that the bug was gone and I don’t know why, it’s really strange …
Thanks for your support.

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