Admin page blank after activation of td-composer plugin

Posted in: Newspaper
Post count: 1

Installed Newspaper 8.7 theme from scratch. I just bought it yesterday.
Had to manually install td-composer plugin.
After activating td-composer plugin I lose access to wp-admin. I only get blank pages.
How do I fix this?
If this cannot get fixed soon I want a full refund.

Post count: 8

I have the same problem. The problem appeared soon after updating the theme/plugin

Post count: 22421

Hello,

Please check the ssl implementation and make sure the home url and the site url are both in https if you have ssl active.
Also please disable all other plugins except the tagdiv composer and clear all caching.
Also make sure you memory allocation is done properly: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Post count: 8

Hi! Thank you for your reply.

I have checked, and my home url and site url are both https. I have also tried disabling all plugins, cleared all caching, deleting the existing theme and reinstalling it via the ftp method. I have then tried reinstalling the td-composer plugin. And the results are the same as before.

I’m now convinced that the problem lies with the buggy td-composer update, as many others have reported similar issues. Can we expect the issues to fixed anytime soon?

Post count: 22421

Hello,

There is no bug or issue that will cause it not to work. Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

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